Catch defects before shipment. Prevent costly rejections, chargebacks, and retailer suspensions.
Inspection isn't just quality control — it's your financial protection.
Picture this: a retailer receives a container of 5,000 units. Warehouse inspection finds 15% of them are defective. Here's what follows:
One container rejection can cost $20,000–$50,000 or more.
A pre-shipment inspection runs $300–$800 and prevents all of it.
Amazon suspends sellers with high defect rates. Walmart requires pre-shipment inspection certification from approved agencies. Costco holds suppliers to strict AQL (Acceptable Quality Level) standards. Inspection isn't a nice-to-have — it's a requirement for any serious retail partnership.
Inspection typically costs 1–2% of shipment value but prevents losses of 5–15%. That's a return on investment of 5:1 or better. And beyond protecting individual shipments, inspection data helps your factory improve quality over time.
Four complementary inspection services covering your entire supply chain.
When: At the factory, before shipment
This is the most common inspection. Our inspector visits the factory, randomly samples finished goods — typically 125–200 units per 5,000 — and checks each one thoroughly for defects. We look at appearance, dimensions, functionality, safety, labeling, and packaging condition.
Result: Pass/Fail determination based on AQL standards, plus a detailed report with photos of every defect found.
When: Before production begins
A thorough assessment of the factory's capabilities and compliance readiness. We evaluate QC processes, equipment, staff training, documentation systems, compliance awareness, and infrastructure. Often required by new retailers or before committing to large orders.
Result: Detailed report with findings, photos, and clear improvement recommendations.
When: As goods are being loaded into shipping containers
We verify that the right quantity of goods is being loaded, that proper packing materials are used, that containers are in good condition, and that goods are packed in a way that prevents damage in transit. Includes seal documentation and final container weight verification.
Result: CLI certificate with container numbers, seal numbers, and loading verification photos.
When: Mid-production, before goods are finished
Less common, but genuinely valuable for new products or suppliers with a history of quality issues. The inspector visits mid-production to catch problems early — before all units are completed — giving you a chance to course-correct on the remaining batch.
Result: Early warning report with recommendations to prevent defects from spreading across the full production run.
A thorough checklist makes sure nothing gets missed.
Detailed, actionable documentation after every inspection.
Pass/Fail determination, AQL compliance, total units inspected, sample size, and a quick read on overall quality level.
A complete list of every defect found, categorized by type and severity — critical, major, or minor. Each defect includes location, description, and the number of affected units.
High-resolution photos of defects, labeling, packaging, and the overall production state. Every photo is referenced directly in the report so nothing is left open to interpretation.
Specific, measurable recommendations for the factory so the same issues don't show up in the next shipment.
The report is formatted for direct submission to Amazon, Walmart, Costco, or any other retailer that requires pre-shipment inspection documentation.
Your dashboard shows every past inspection for the same supplier, so you can track improvement over time and spot recurring issues before they become a pattern.
We use AQL (Acceptable Quality Level) sampling standards based on ANSI/ASQ Z1.4 — the industry standard for retail goods inspection.
AQL is the percentage of defects considered acceptable within a batch. For retail goods, typical AQL levels are:
Your retailer will typically specify the AQL. We sample and test to match your required standard exactly.
Not all defects carry the same weight. We classify them by severity:
Safety hazards, missing safety information, or units that simply can't function. One critical defect is an automatic fail.
Significant quality issues that would cause a retailer to reject the shipment. Two or more major defects will likely result in a fail.
Cosmetic or minor functionality issues. These can still trigger a fail if they exceed the AQL threshold in volume.
PSI typically runs $300–$800 depending on product complexity and sample size. Factory inspections are $1,000–$2,500. CLI is usually $200–$400 per container. DPI varies based on where you are in the production timeline. We give you a quote upfront based on your specific situation.
We follow ANSI Z1.4 sampling standards. For a batch of 5,000 units, we typically inspect 125–200 units depending on the AQL level. That statistical sample reflects the quality of the entire batch with 95% confidence.
We give you a detailed report of the defects and what needs to be fixed. Your factory corrects the issues on remaining units or reworks the defective ones. We can then schedule a re-inspection at a discounted rate to verify the corrections. Nothing ships until it passes.
No. Remote inspection just isn't reliable for complex products. Our inspectors need to physically examine units, test functionality, and photograph defects in person. Over time, inspectors who work with your products regularly also get better at spotting issues quickly.
Most inspections can be scheduled within 48–72 hours if your factory falls within our service region. Give us your shipment date and we'll coordinate with the factory and our inspector network to make sure coverage is in place. For urgent situations, same-day or next-day service is often possible.
Catch defects before they reach your customers. Schedule your first inspection today.